You’ve got questions. We’ve got answers.

If you don’t see your question below, contact us and we’ll get right to work finding your answer!

  1. What is online speech and occupational therapy?

  2. Is online therapy right for my child?

  3. What technology do I need for online speech therapy?

  4. Do you bill insurance for online sessions?

  5. How long will therapy take?

  6. Why should I choose The Hello Foundation as my online speech and occupational therapy provider?

  7. How do I sign up for online speech therapy?

  8. In what states do you currently offer online speech therapy?

  9. What is your cancellation policy?

  10. Are you hiring?

 


What is online speech therapy and online occupational therapy?

Online speech therapy and occupational therapy are simply therapies conducted via videoconference. Services are not provided face to face in a traditional clinic setting. Instead, clients interact with a licensed therapist through an online connection from the convenience of their own home, office, daycare, preschool, or school setting.
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Is online speech or occupational therapy right for my child?

Online therapy is a great option for those who do not have access to speech or occupational therapy due to distance or other special circumstances such as COVID-19. It is also a great option for individuals or families that juggle many priorities and would benefit from attending sessions from the comfort of their own home or office. We know, however, that it isn’t a great fit for everyone. That’s why we offer a free consultation before you commit to starting therapy.
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What technology do I need for online therapy?

The following equipment is required to participate in online speech or occupational therapy :
— a computer with a built-in or external webcam and microphone
— high-speed internet connection
— an email account

Our therapists recommend the following to help you get the most out of your sessions:
— headphones
— good lighting
— a quiet environment with limited background noise

We currently use Zoom videoconferencing software to hold sessions online. Zoom offers secure web conferencing designed for maximum performance and reliability.
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Do you bill insurance for online speech therapy?

Yes! We encourage you to check with your insurance company to see if they cover online speech or occupational therapy. Additionally, we are happy to provide documentation for you to submit to your insurance company or your pre-tax health savings plan. Luckily, acceptance of telepractice is on the rise and more insurance companies cover this service every day.
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How long will therapy take?

The length of therapy depends on your goals, your frequency of therapy, and your dedication to practicing at home. Your therapist will evaluate your specific situation and draw on their experience to help identify realistic expectations. Want more info? We answer this question in more depth here on our blog.
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Why should I choose The Hello Foundation as my online speech and occupational therapy provider?

The Hello Foundation has over a decade of experience in providing online speech and occupational therapy to 1000s of kids throughout the United States. Our clinicians bring a depth and breadth of experience to every case, and they work collaboratively to create unique treatment plans to meet each client’s individual needs. We Put Kids First in everything we do, and believe that whole-family involvement helps kids make quicker and more meaningful progress toward their goals.
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How do I sign up for online speech therapy?

Easy peasy! Just 3 easy steps and you’re on your way!

  1. You contact us and let us know that you’re interested in online therapy.
  2. We’ll identify the best clinician for you based on your needs, availability, and the state in which you reside (therapists must be licensed in our state and the state in which you reside). We will then work with you to schedule a consultation. A link to our virtual office will be sent to you by email, along with easy to follow instructions on how to prepare.
  3. We will follow up with you after your consultation and you’ll let us know whether you’d like to proceed with therapy. If you decide to continue, we’ll work together to schedule future appointments and you’ll receive an email with instructions on how to pay for your sessions.

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In what states do you currently offer online speech therapy?

For the protection of the consumer, our therapists are required to be licensed in the state in which they reside the state in which the client is residing. Please feel free to contact us to ask whether we have a clinician licensed in your state.
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What is your cancellation policy?

Please read our Terms and Conditions, which outline our responsibility and commitment to you.
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Are you hiring?

Please visit our Work for Hello page for our current openings and how to apply.
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